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Doctors (Telehealth)

The Tyack Health logo, the words 'Tyack Health' with two circles above the y, one blue and one green.

Feel Better For Life

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What is it?

A general medicine practitioner is a highly trained specialist who provides a range of non-surgical health care services. Doctors care for difficult, serious and unusual medical problems, and usually continue seeing the patient until those problems have either been resolved, or stabilised.

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How does it work, to heal you?

Our team of dedicated doctors work closely together. We are very much a family orientated practice and are always working together, to ensure that your holistic health is our number one priority.

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Why are we different?

At Tyack Health, you’ll find that our doctors are genuine, approachable, and above all available. Our comprehensive range of services ensures that your care is second to none and our team aims to combine the latest medical knowledge with the highest level of quality care, understanding and compassion.

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While you’re with us, you’ll enjoy:


  • Friendly, warm and helpful receptionists and doctors
  • Individualised holistic care
  • Private billing
  • Minimal waiting times
  • Large comfortable consulting rooms
  • Longer appointments so our doctors can properly understand what your issues are and offer you the most appropriate recommendation for your condition
  • Both male and female doctors, to suit your preference
  • Accredited general practice
  • Approved GP Training practice
 
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General medical services available:


  • Medical alerts
    • Coronavirus fact sheet
      • Please note: If you are concerned that you may have been exposed to Coronavirus, please advise our staff by phone before entering the practice so that appropriate care arrangements can be made.
  • Family medicine
  • Check-ups including heart, skin, blood pressure etc.
  • Nutritional and lifestyle advice
  • Women's health:
    • Cervical Screening Tests
    • Family planning and contraceptive advice
    • Pregnancy tests
  • Children’s health
  • Men's health
  • Vaccinations:
    • Childhood
    • Travel
    • Flu Vaccinations
    • Our Flu Vaccination Clinics are open for bookings.   Private flu vaccinations are $25.
  • Fractures, plastering and removal
  • Minor Surgery:
    • Lacerations and excisions
    • Removal of moles and skin cancers
    • Liquid nitrogen therapy for sun spots and warts
 

GP Telehealth


Telehealth is the use of technology that enables remote healthcare. Basically it makes it possible for practitioners to treat patients by using a computer or smartphone. Telehealth is similar to a face to face appointment, but is conducted over the telephone.

During this time our GP team have now returned to telehealth appointments.  Please call reception on 07 3249 5333 to book a telehealth appointment.

 
 

Andy Cohen

MBChB, DCH, DFFP, MRCGP, MA, FRACGP

Andy was born to be a doctor. Everything about him demonstrates how much he loves helping people, and how he cherishes the trusting bond that can develop between a caring doctor and their patient.

 
 

Daniel Hourigan

FRACGP, MBBS, Dip Child Health

In pursuing his original vocation as a pharmacist, Daniel discovered his passion for the art of diagnosis and promptly switched his life path, to one of medicine. Now, his contentment comes when he makes a difference in someone’s life and looks for every opportunity to do so.

 
 

Bronwyn Mueller

MBBS, FRACGP, DRANZCOG

Bronwyn is an experienced General Practitioner with experience in all areas of General Medicine.

 
 

Naomi Odorico

BSc (Hons), MBBS, FRACGP

Naomi is a new fellow of the RACGP and is delighted to have returned to Tyack Health. She has an extensive background in General and Emergency medicine. This experience has led to a special interest In chronic disease management & acute care.

 
 

Denton Wade

MBBS, FRACGP (Head General Practitioner)

Eager to help people find and maintain their ‘best life,’ Denton loves being a family doctor. He enjoys that he’s connecting with people, sharing his knowledge and experience and is making a contribution to their life and wellbeing.

 
 

Rosemary Caird

MBBS, FRACGP, Grad Cert CAM

                                                         Rosemary chose a career in medicine because it was the best way she could imagine to make a real difference in the world.   When her patients make changes in their lives that result in a positive effect on their health, Rosemary is rewarded with a great sense of purpose and satisfaction.  

 
 

Amy Heales

MBBS (B.Sc.), FRACGP

From a young age, Amy has been passionate about helping people.  Her caring approach, coupled with a love for science and health, made it a natural progression for her to study Medicine and become a GP.  Amy is interested in all aspects of general practice, but especially enjoys being a shoulder of support for new mums, to help them make sense of the information and advice that can be overwhelming in the newborn period. 

 
 

Jason Dobson

MBBS, BMedSc (Hons)

Jason’s passion for a career in health care grew from a young age.  As a sporty child with a number of injuries and frequent visits to physiotherapists and orthopaedic surgeons, Jason saw first-hand how much they improved his well-being.  Jason decided to focus on General Practice, with a desire to see and treat a range of medical issues and serve varied patient demographics, finding it matches his personality and temperament perfectly.  

 
 

Malavika Susarla

MBBS, FRACGP, FRSPH

Malavika was fortunate enough to learn at a young age that good health is a privilege.  Having seen so much poverty as a young child in India and learning that many people did not have access to medical care, made her determined to help people.  She believes General Practice is an art form, meeting so many patients who see life from different points of view, both challenges and rewards Malavika to contribute positively to improve her patients healthcare needs and overall quality of life.    

 
A female doctor talking to a mother and her child

Consultations


If urgent medical attention is required as a result of a serious accident or because of sudden chest pain, severe shortness of breath, profuse bleeding, unconsciousness (or such) phone 000 for immediate ambulance assistance.

PREVENTATIVE CARE

Our doctors are committed to preventative care.  We may issue you with reminder notices from time to time offering preventative health services appropriate to your care.  If you do not wish to receive this service, please inform reception.

NURSE VISITS

Your doctor may require one of our friendly practice nurses to assist with your visit. Our nurse’s work from a purpose built nurse station that is fully equipped to assist with problems both big and small. 

CONSULTATION COSTS

To allow for quality time that is not pressured or rushed, our doctors privately bill.  We do not bulk-bill, however we do charge a concession rate for Pensioners and Health Care Card holders.

AFTER HOURS

We provide After Hours Care for our patients through Australian After Hours Doctors (Ph: 1300 Home Dr – 1300 4663 37). This is a professional organisation of rostered doctors that cover the after hours care for this Practice. Please refer to www.brisbaneafterhours.com.au for full details of fees and membership.

PHONING THE DOCTOR

If you feel it is urgent to speak to the doctor, please explain the situation to the receptionist, and you will be put through to the nurse on duty to assess. If doctors are unable to take your call immediately, they will return your call as soon as practical.

REFERRALS

If you require a specialist referral, you will need to see your doctor.  Please give details to the receptionist.

LENGTH OF APPOINTMENT GUIDANCE

A standard consultation is 20 minutes long and is usually suitable to cover one to two issues.  Types of issues dealt with during a standard consultation may include:

  • Antenatal check up (not initial appointment)
  • Blood pressure
  • Breast check
  • Cold or Flu 
  • Drivers Medical Certificate (>75 years)
  • Ear infection/pain
  • Medical certificate for sick day
  • Minor Injury
  • Cervical screen only
  • Pregnancy test
  • Preventative heath check
  • Referrals
  • Repeat scripts
  • Skin check – 20 mins
  • Skin infection, rash, bites
  • Sore eye
  • Sports Injury
  • STI check
  • Urinary tract infection (UTI)

The following appointments may require more time and/or time with our practice nurse:

  • Antenatal initial assessment and referrals
  • Baby check up and immunisation
  • Commercial Drivers Medical Certificate
  • Complex or multiple health issues requiring close monitoring
  • GP Chronic Disease Management Plan
  • Health Assessments
  • Immunisation
  • Medical exams and reports (Employment, Insurance)
  • Mental Health Assessment/Plan (eg anxiety, depression or stress)
  • New patient
  • Postnatal check 7-10 days and 6 weeks (mother and baby)
  • Skin lesion biopsy or excision

Only one patient can be seen during a standard consultation.  Please book separate appointments for each family member.  This helps the doctor give each person the time they need.

 
A female doctor talking to a female patient about a prescription

Test Results


We require you to phone to check your test results.   Pathology results are usually available three days after your tests have been performed.  Cervical Screening results can take up to 4-6 weeks for results.  If your results require follow-up, you will be notified by the practice. If however, you would like to call for your results, we ask that you do so between 1-2pm weekdays.

Note: While we make every effort to contact you if your results are abnormal, this is sometimes difficult if people move, change phone numbers or are away from home for extended periods.

 
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Prescriptions


On occasion, you may have forgotten to ask for a script during your visit.  If the doctor does not need to see you again, please allow 24 hours for your script preparation.

A fee of $20.00 is charged for prescriptions without seeing the doctor.

 

Privacy


This practice has adopted a privacy policy (in keeping with The Privacy Act 2001) and operational procedures that ensure your information is recorded accurately, kept up to date and securely stored.

As we are a fully computerised practice occasionally our IT administrator may need to access files.  Please advise us if this is a concern to you.  For a copy of our privacy policy please ask at reception.


Your Rights

If you have an issue or a concern we would like to hear about it.  Please feel free to talk to your doctor, the practice nurse, reception or the practice manager.  You may prefer to write to us or use our suggestion box.  If you wish to take the matter further and feel that you need to discuss it outside of the surgery, please contact the Health Quality and Complaints Commission, (07) 3225 2564 or 1800 077 308.

 
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Department Hours & Fees


Department Hours

Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 5:00 pm
Saturday 8:00 am - 12:00 pm
Sunday 8:00 am - 12:00 pm


Consultation Fees

To allow for quality time that is not pressured or rushed, our doctors privately bill.  We do not bulk-bill.

If you have more than two issues to discuss, please consider booking a long appointment.

Standard Consultation <20 mins
$83.75 (Medicare rebate $38.75)

Long Consultation 20-40 mins
$120.05 (Medicare rebate $75.05)

Pro-longed Consultation >40 mins
$155.50 (Medicare rebate $110.50)

Medical Procedures

 

Level 1 Procedures

Fees

Level 2 Procedures

Fees

Biopsy

 

Private Fee gap $45

Concession gap $35

Excisions

 

Private Fee gap $70

Concession gap $50

Incision and drainage

Implanon removal/replacement

Implanon insertion

Toenail procedures

 

Wound repair


Please ask about HCC/Pensioner Fees.

Appointments prior to 8 am Monday - Saturday and all appointments on Sunday attract higher fees.  Please contact reception for these fees.

Weekend Appointments

For your convenience, our practice is open on Saturdays and Sundays from 8 am-12 pm.  Please note that Sundays are for urgent, same day appointments only.

Waiting Times

We do our best to keep waiting times to an absolute minimum.  Our doctors are committed to giving all patients the time that is necessary.  Please feel free to call ahead (especially if you have young children) and check if your doctor is on schedule.

You can help us to reduce waiting times by:

  • Requesting a longer consultation for complicated or several issues to discuss.
  • Cancelling or rescheduling appointments with 24 hours notice.


After Hours

We provide After Hours Care for our patients through Australian After Hours Doctors Ph 1300 466 337This is a professional organisation of rostered doctors that cover the after hours care for this Practice.  Please refer to www.1300homedr.com.au/ for full details of fees and membership.


Cancellation Policy

We understand that life is unpredictable and you may not always be able to make your scheduled appointment.  If you can’t make an appointment please contact our reception at least 24 hours prior to cancel or arrange for another time. 

Missed appointments and appointments cancelled without 24 hours notice may be charged the full consultation fee.


Contact our Reception team on (07) 3249 5333 for further information

We Service South East Brisbane:
Birkdale, Bulimba, Camp Hill, Cannon Hill, Capalaba, Carina Heights, Carindale, Chandler, Cleveland, Gumdale, Hawthorne, Hemmant, Lota, Lytton, Manly, Morningside, Murarrie, Ormiston, Ransome, Redland Bay, Sheldon, Thornlands, Thorneside, Tingalpa, Victoria Point, Wakerley, Wynnum, Wynnum West.